One of our core values at Lag Free Servers apart from providing the highest quality service possible to our customers is to provide it at the lowest possible cost to you. One way to make sure we can do this is by not having 24/7 support but by employing a team of highly skilled professionals that constantly monitor all of our services behind the scenes to prevent problems from arising and limiting the need for customers to open tickets and waiting for them to be resolved. However this cannot be guaranteed for 100% of the time, therefore we ask you to open a ticket immediately when a problem arises and one of our friendly staff will get you back up and running within 24 hours.
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